Frequently Asked Questions

Product Questions

What is the best air purifier UK 2026?

The Luggable XL-7 air purifier is rated as the best air purifier UK 2026 by independent reviewers. It delivers 500+ CFM clean air at just £2/year running cost, making it 2.4x more efficient than competitors like Dyson or Blueair.

What is the best air purifier Europe 2026?

The Luggable XL-7 is the best air purifier Europe 2026, with Energy Star Most Efficient certification. We ship free to all UK and EU countries from our Oxford warehouse.

Which Clean Air Kit is right for me?

For bedrooms and personal spaces, we recommend the Luggable Standard (£201). For larger family rooms or classrooms, choose the Luggable XL Ultra (£251). For DIY enthusiasts, our Fanless Kits are perfect.

What makes the Luggable air purifier different?

The Luggable XL-7 uses PC fan technology with 3M MERV-13 filters, delivering hospital-grade air purification at whisper-quiet 39dB. Unlike traditional HEPA purifiers costing £50-100/year in filters, Luggable replacement filters cost just £53/year.

How often do I need to replace filters?

Replace 3M MERV13 filters every 6-12 months depending on usage. We recommend the 3M Filtrete 1900 or 2200 series.

How quiet are Luggables?

Our PC fan-based Luggable air purifiers run at just 39dB - quieter than a whisper. They are 5-10x quieter than traditional HEPA purifiers at maximum capacity, perfect for running 24/7 in bedrooms.

Shipping & Delivery (UK & EU)

Do you ship to my country?

Yes! We ship throughout the UK and European Union including Germany, France, Netherlands, Sweden, Spain, and more. Free UK/EU shipping on orders over £100.

How long does shipping take?

UK: 2-3 business days (Free delivery)
EU: 5-10 business days (Free delivery over £100)

What about customs and VAT?

All prices include VAT. For EU orders, there may be a small UPS broker charge,

Where do you ship from?

All orders ship from our warehouse in Oxford, UK. We are the official European distributor for Clean Air Kits.

Returns & Warranty

What is your return policy?

14-day cooling-off period as required by UK/EU consumer law. Return unused items in original packaging for full refund.

Do you offer a warranty?

Yes! All Clean Air Kits come with a 2-year manufacturer warranty covering defects and malfunctions.

Technical Questions

What is CADR and ACH?

CADR = Clean Air Delivery Rate (cubic feet per minute of filtered air)
ACH = Air Changes per Hour (how many times room air is filtered)
CDC recommends 5+ ACH for optimal indoor air quality. The Luggable XL-7 delivers 5 ACH in rooms up to 1000 sq ft.

What makes PC fans better than HEPA purifiers?

PC fans use 6-16W (like an LED bulb) vs 50-150W for HEPA units. They are quieter, more energy efficient, and deliver comparable CADR at a fraction of the cost.

GDPR & Privacy

How do you handle my data?

We comply with UK GDPR and EU GDPR. Your data is used only for order processing and marketing (with your consent). See our Store Policy for details.